Grand Central Hotel

More than the price value we got on booking.com, we didn’t expect the exceptional level of customer service from the whole team. A big shout out to the reception team Ankoush & Vanessa plus Filipina staff too, the welcoming itself and knowing it’s my Bday, they made a little extra perks with balloons in our room plus a complimentary cake arrived in our room. The Manager Mr. Gobi was very accommodating and helpful. The genuine smile and willingness to help is something very rare at this time and we are truly grateful we landed in this hotel when I initially thought I booked a different one on the other side. Kudos to Kuya Samuel (concierge) who was so friendly and eager to offer help from the time we arrived and the check out time. We’ll definitely comeback for our next family escapade. Thank U All and God bless. Keep up and maintain the great job you all are doing.

I and my wife love the place. The manager down to the cleaners were exceptional. The cleaners and securities both day and night were willing to serve us even if a request was not their duty. Vinay and Vishal in the house keeping department needs to be promoted for their excellent services. The securities were very good and friendly especially the oldest one. I can write a whole book about this place.

Vanessa and Kedar provided outstanding service during our stay. Their professionalism, warmth, and attention to detail made us feel truly valued. They went above and beyond to accommodate our needs, ensuring a seamless experience. Their friendly demeanor and dedication enhanced our stay, making it truly memorable. Highly recommended!

Everything was good except the attitude of the Front office mgr during my checkout.

i often stay in grand central only whenever i travel Dubai. i dont take breakfast at the property. i always chose to have BF out.